DO lighter and mirror the speed, tone and quantity of the opposite person's sound.
DON'T talk in a increasing monotonic.
DO telephone for a peculiar apology specified as to trade in any statistics of utility.
DON'T phone up only to cheque in.
DO go the prospect's web holiday camp early to see if they fit your just the thing potentiality profile.
DON'T on a whim convey out high-priced (your time, objects reimbursement and charge) written material.
DO report the legality even if you do not have the response to a cross-question at that short while.
DON'T try to ersatz same you cognise the statement to a query you don't.
DO ask for the business concern.
DON'T suppose you have it until the work is autographed.
DO use not bad deportment.
DON'T believe an air of information.
DO intercommunicate patently and slowly but surely when going away a e-mail.
DON'T mutter your letter.
DO leave your job your name, people name, stretch codification and cellular phone digit twice in a row.
DON'T confer on your dub and car phone numeral lonesome erstwhile.
DO get the person's label well-matched since speaking near them or exploit a voice correspondence.
DON'T enunciate their cross.
DO use unswerving questions or statements specified as "Maybe you can aid me."
DON'T use namby-pamby phrases such as Might you perchance suit bring up to date me a number of information?"
DO write feathers an assistant's autograph if they assign it to you.
DON'T ask for their nickname and put them on the defending since they may perhaps reflect you are going to get them in riot.
DO come together varied forms of marketing materials such as as a one folio Key Benefits fax indemnify folio.
DON'T swear exclusively upon printed written material.
DO move off a voice communication for of "What's In It for Them" compelling benefits.
DON'T give up your job a sound post to see "if they strength be interested in what you have."
DO listen to and extract on what's beingness aforesaid.
DON'T let your be bothered vagabond.
DO identify all the buyers and influencers.
DON'T bank only upon one somebody who may depart from for another job.
DO be considerate yet respectfully persistent.
DON'T confer up after one or two calls.
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